Contact Us

Customer service (US toll‑free):
1-800-249-1450

Our normal business hours are 9:00 AM to 5:00 PM US Central Time, Monday‑Friday, excluding US holidays.

Or, you can email us:

Important:

• Whether you call or email, always tell us the manufacturer and model number of your pressure washer. We can't answer questions about performance, compatibility, cost or delivery without this information.
• Before emailing us, please check our Sewer Jetter FAQ for answers to questions such as What Pressure Washer Should I Buy? and Do You Ship to My Country?
• You can also visit our Drain Cleaning Tips pages for help.
• We accept orders through our website. We do not accept orders by phone or email.
• To return an item, visit our Warranty and Returns Page for instructions to receive a return authorization number (RMA #). To help assure that your item is processed correctly, only returns with a valid RMA # are accepted.

Order Status and Receipt

To view the status of your existing order, get tracking information, or view and print your receipt visit the Order Status Page.

You will need to provide your order number and email address.

Warranty

For details about our warranty visit the Warranty Page.