You can email or call us for help before and after you buy.
- If requesting pre-sales help, always tell us your pressure washer manufacturer and model number regardless of your question.
- Please first check our Sewer Jetter FAQ for answers to questions such as What Pressure Washer Should I Buy? and Do You Ship to My Country?
- You can also visit our Drain Cleaning Tips pages for help.
You can email us for fastest service:
Our business office mailing address is:
102 West Chamberlain Street #100
Kingsland, TX 78639
Customer service (toll-free in the US):
Our normal business hours are 9:00 AM to 5:00 PM US Central time,
Monday-Friday, excluding US holidays.
We accept orders through our website, and through our toll-free customer service line. We do not accept orders by mail.
To return an item, visit our Warranty and Returns Page for instructions to receive a return authorization number (RMA #). To help assure that your item is processed correctly, only returns with a valid RMA # are accepted.
The above mailing address is for office correspondence only; the manufacturing facility is located several miles from this address.
Order Status and Receipt
To view the status of your existing order, get tracking information, or view and print your receipt visit the Order Status Page.
You will need to provide your order number and email address.
For details about our warranty visit the Warranty Page.